Post by Admin on Mar 9, 2014 2:57:58 GMT -6
[This excludes large corporations or chain thrift stores because they tend to work differently]
*based on my own experiences working in a thrift store*
1. Do not fill up a cart with things you're interested in, and decide to use the register as your place of decision. We don't mind you second-guessing an item or two, but not the whole cart. Most of our registers are as cheap as can be, and we can't just override any item, or all of them.
2. If you see the store is closing in 10 minutes, do NOT enter. That single employee you see at the front of the store? 99% of the time they are the only ones working and have plenty of duties to complete before they leave without you adding to the list.
3. I don't mind being friendly, and chatting while I'm checking you out, but do not use the rest of your time, and mine, as the chatter box hour. I don't mind questions, I love helping customers. But when you expect me to stand there and listen to your life story, I'm missing out on tasks that could be completed, and customers that actually need my help.
4. Do not leave your screaming brat alone. We have furniture and breakables, and I am not your personal babysitter. Unless you want to slide me a $20.
5. If the item is under $10, don't try to haggle for a smaller price. I'm not going to knock $5 off the price of a t-shirt. If the item you really want has a flaw that has not been noted(i.e. "Sold as is") and you politely let me know without directly asking for a discount, I will gladly give you the item for at least half off.
6. *based on a disgustingly true story* If you've had a bathroom issue before reaching the bathroom, no matter how embarrassing it is, try to quietly inform an employee and ask if they could possibly help you. Most thrift store workers do not want to find your discarded mess in the bathroom/dressing rooms, and would gladly provide you a bag and some free discount clothes to change into.
7. Unless you have a special situation that requires it, do not try to wear the clothing to the counter. We get very confused, and will probably assume that you're only being partially honest and trying to smuggle even more clothes out under the clothes you already bought. If you have a situation, tell me before hand and I'll gladly ring up the items and let you change into them and then pay for it.
8. Do not leave your shopping cart discarded. Most thrift stores are small, and it won't kill you to take it back to the front. It might kill the workers to have to deal with that on top of a million helpless customers that can't read.
9. If you're curious about what sales might be going on, look around for a minute. Usually if there is a sale it's EVERYWHERE in giant, colorful signs. My store specifically has a giant sign covering the front of the counter that tells you what deals happen on what day. So if you ask me what the special is today, I'm probably not going to look at you quite the same.
10. Know that if you enter the furniture section, I WILL appear to ask if you need help. I will disappear if you kindly tell me you are just looking, but if you get any sort of attitude with me I'll linger on the edges treating you like a criminal because I will assume you want to mess around or break something or hide things. Also know that some places give bonuses to employees that sell furniture. Take it easy on them, they're just trying to earn a living.
*based on my own experiences working in a thrift store*
1. Do not fill up a cart with things you're interested in, and decide to use the register as your place of decision. We don't mind you second-guessing an item or two, but not the whole cart. Most of our registers are as cheap as can be, and we can't just override any item, or all of them.
2. If you see the store is closing in 10 minutes, do NOT enter. That single employee you see at the front of the store? 99% of the time they are the only ones working and have plenty of duties to complete before they leave without you adding to the list.
3. I don't mind being friendly, and chatting while I'm checking you out, but do not use the rest of your time, and mine, as the chatter box hour. I don't mind questions, I love helping customers. But when you expect me to stand there and listen to your life story, I'm missing out on tasks that could be completed, and customers that actually need my help.
4. Do not leave your screaming brat alone. We have furniture and breakables, and I am not your personal babysitter. Unless you want to slide me a $20.
5. If the item is under $10, don't try to haggle for a smaller price. I'm not going to knock $5 off the price of a t-shirt. If the item you really want has a flaw that has not been noted(i.e. "Sold as is") and you politely let me know without directly asking for a discount, I will gladly give you the item for at least half off.
6. *based on a disgustingly true story* If you've had a bathroom issue before reaching the bathroom, no matter how embarrassing it is, try to quietly inform an employee and ask if they could possibly help you. Most thrift store workers do not want to find your discarded mess in the bathroom/dressing rooms, and would gladly provide you a bag and some free discount clothes to change into.
7. Unless you have a special situation that requires it, do not try to wear the clothing to the counter. We get very confused, and will probably assume that you're only being partially honest and trying to smuggle even more clothes out under the clothes you already bought. If you have a situation, tell me before hand and I'll gladly ring up the items and let you change into them and then pay for it.
8. Do not leave your shopping cart discarded. Most thrift stores are small, and it won't kill you to take it back to the front. It might kill the workers to have to deal with that on top of a million helpless customers that can't read.
9. If you're curious about what sales might be going on, look around for a minute. Usually if there is a sale it's EVERYWHERE in giant, colorful signs. My store specifically has a giant sign covering the front of the counter that tells you what deals happen on what day. So if you ask me what the special is today, I'm probably not going to look at you quite the same.
10. Know that if you enter the furniture section, I WILL appear to ask if you need help. I will disappear if you kindly tell me you are just looking, but if you get any sort of attitude with me I'll linger on the edges treating you like a criminal because I will assume you want to mess around or break something or hide things. Also know that some places give bonuses to employees that sell furniture. Take it easy on them, they're just trying to earn a living.